Smartphone always boots into Safe Mode.
There
are a few reasons that your smartphone
or other Android mobile device always
boots into Safe Mode. To resolve this issue, we suggest going through the
sections below in order and follow their instructions.
Stuck
buttons
The most likely culprit for a phone
or tablet that always boots into Safe Mode is a stuck or malfunctioning button.
- Remove any case or gel skin from your device. If the
case is depressing the Menu key, it can cause it to load into Safe Mode.
- Press each of the keys and buttons several times, to
make sure none of them are stuck.
- Restart your phone.
Device
with a removable battery
If your device doesn't have a
removable battery, you may proceed to the next section.
- Remove the battery
and SIM card
(if present) from the device.
- Wait at least 30 seconds.
- With the battery still out of the phone, plug the phone
into its wall charger.
- Replace both the battery and SIM card.
- Turn the phone back on. While the phone is starting up,
do not press any keys or buttons.
Recently
installed applications
If the device continues to load into
Safe Mode after following the steps in the previous section(s), an app you've
recently installed may be preventing the device from loading normally. Remove
any recently installed apps on the phone and try the above steps again.
Master
reset
If the device continues to load into
Safe Mode after trying all of the previous suggestions, we recommend a master
reset, which erases all settings and software to make the phone like new. For
instructions on how to perform a master reset, refer to your device "How
To" instructions (in the user manual or on the manufacturer's website), as
each is different.
Defective
hardware
If nothing in any of the previous
sections worked, it is, unfortunately, likely that your mobile device is
defective. At this point, it either needs to be sent or taken into its
manufacturer for service or replaced.
